Conditions of stay
CLEANING AND MAINTENANCE. Cleaning is the guest's responsibility. For stays of more than 7 days, we will do a thorough cleaning with a change of clothes. If something doesn't work during your stay, let us know as soon as possible.
Free Wi-Fi internet access. There is a good wifi internet connection throughout the house.
DOGS. Dogs or other pets are allowed.
SMOKE. Smoking is strictly prohibited inside the house, you can do it in the courtyard or on the street in front.
TELEVISION AND MUSIC. There is no television in the bedroom but there is in the living room. Remember that there are neighbors, if you decide to put music in your room, don't put it too loud so as not to disturb others.
ARRIVAL. We need to know your arrival time so that we can receive you at Casa da Vila. Check-in time is from 16:00 and check-out is until 11:00. If you arrive early, we will store your luggage.
KEYS. We handed over a copy of the house key. Please take good care of it during your stay and don't forget to return it when you leave!
CARE AND RESPONSIBILITIES. We hope that you treat everything with care. All specific rules for the use of the house and its equipment must be respected during the reservation period. If there is a problem, damage or breakdown and we are not at home, please inform us immediately so that we can repair it as soon as possible. We also expect you to respect the rest of the neighbors, loud music or noise that can disturb the neighbors should be avoided. The person responsible for the reservation will be responsible for ensuring that his companions maintain proper conduct. If that person or their companions do not maintain proper behavior, Casa do Cais reserves the right to expel guests and their companions from the home, losing the right to any compensation or claim.
Casa da Vila is not responsible for any direct or indirect damage that occurs during the booking period at the house, including personal injury or injury caused by fire, theft or criminal conduct, nor will it be responsible for any problems related to electricity, access to water or internet, but notify us immediately if any of these problems occur, so that we can resolve it as quickly as possible. If any of the rules described are not complied with, Casa do Cais reserves the right to expel guests and their companions from the house, losing the right to any compensation or claim.
The reservation at Casa do Cais implies that you accept and respect these conditions. We appreciate your cooperation in all of these issues and hope that you understand that these standards are necessary.
We hope you enjoy your stay with us and that it will become your home for a few days.
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