Conditions of stay
CLEANING AND MAINTENANCE. Cleaning is the guest's responsibility. For stays of more than 7 days, we will do a complete cleaning with a change of clothes and the date of the same will be agreed at check-in. If something doesn't work during your stay, please let us know as soon as possible.
FREE WI-FI INTERNET ACCESS. There is a good wifi internet connection throughout the house.
NUMBER OF PEOPLE. 5 maximum
ANIMALS. Dogs or other pets are allowed, damages caused by animals are the responsibility of the owners.
SMOKE. It is expressly forbidden to smoke inside the house, you can do it outside.
TELEVISION AND MUSIC. There is no TV in the bedroom but there is one in the living room.
ARRIVAL. We need to know your arrival time so that we can receive you at Casa do Cais Cerveira. The check-in time is from 16:00 and the check-out must be until 11:00. If you arrive earlier, we will store your luggage.
KEYS. We deliver a copy of the house key. Please take good care of it during your stay and don't forget to return it when you leave!
CAUTIONS AND RESPONSIBILITIES. We hope you handle everything with care. All specific rules for the use of the house and its equipment must be respected during the booking period. If any problem, damage or breakdown occurs and we are not at home, please let us know immediately so that we can fix it as soon as possible. We also expect you to respect the rest of the neighbors, loud music or noise that could disturb neighbors should be avoided. The person responsible for the booking will be responsible for ensuring that their companions maintain proper conduct. If that person or their companions do not behave properly, Casa do Cais Cerveira reserves the right to expel guests and their companions from the house, losing the right to any compensation or claim.
MEANS OF PAYMENT: advance bank transfer, MBWay or cash. For each day of delay, a €20.00 penalty will be charged.
FEES: Cleaning fee per stay 15€.
EXTRAS: Extra bath towels 10€ / set. Extra sheets €15/set.
Casa do Cais Cerveira is not responsible for any direct or indirect damage that occurs during the period of booking in the house, including personal injury or injury caused by fire, theft or criminal conduct, nor will it be responsible for any problems related to electricity, access to water or internet, but notify us immediately if any of these issues occur, so we can resolve them as soon as possible. If any of the described rules is not complied with, Casa do Cais Cerveira reserves the right to expel guests and their companions from the house, losing the right to any compensation or claim.
Booking at Casa do Cais Cerveira implies that you accept and respect these conditions. We appreciate your cooperation on all these issues and hope you understand that these standards are necessary.
We hope you enjoy your stay with us and that it becomes your home for a few days.
ELECTRIC CARS: Charging of electric cars is prohibited.
There are 2 Tesla charging stations in Vila Nova de Cerveira in the City Hall park and the normal one in Parque da Amizade next to the river Minho.
Reservations made directly with us have a 10% discount on the total amount, excluding the cleaning fee.
It can be done by phone, WhatsApp or email.
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